If your items were damaged in transit:

We package every order very carefully, but sometimes things just don’t go as planned. If your items were damaged in transit, we sincerely apologize. As soon as you discover the problem, please send us an email that includes your name,  a description of the damage, and a digital photograph of the damaged item(s) if possible. If you are able to send a photograph, in most cases we will immediately ship replacement items to you free of charge. Otherwise, we will contact you by email to make arrangements. Please check your package for damage as soon as it arrives - we can only process returns within 30 days of the original date of purchase.

If you are unhappy with an item:

This has never happened, but please let us know if it does! We will issue a full refund for items returned in new condition within 30 days of the original date of purchase. Before returning an item, please send us an email describing the situation, why you were unhappy with the items, and what we can do to regain your trust as a customer. We will then reply via email with instructions about how to proceed. Once we receive the returned items, we will refund your purchase price via your original method of payment. Unless we made a mistake (i.e. shipped the wrong item), original shipping charges will not be refunded and the buyer is responsible for return shipping.  Returns will not be accepted after 30 days from the original date of purchase.